Privacy Policy

Loveko is an app for two people in a long-distance relationship. This policy explains what we collect, why, and the choices you have. We wrote it to be read, not skimmed.

What we collect

• Your account: your email address, used to send you a sign-in code. If you sign in with Apple or Google instead, we receive your email address (Apple lets you hide it) and, the first time, your first name.
• Your profile: first name, photo, city, an approximate position rounded to about 10 km, and your time zone. Your partner sees your name, photo and city. We never track your position in the background.
• What you share with your partner: answers, drawings, notes, photos, memories, letters, comments, game moves. Only the two of you can see them. Some things stay hidden until both of you have answered, and sealed letters stay sealed until their date.
• Reports: if you report something your partner shared (Settings > Report content), we keep what you told us, and we may look at the reported content to act on it. Your partner isn’t told who reported what.
• Your device’s push token, so notifications and widgets reach you.
• Your subscription status, if you subscribe (plan and renewal date). Payment is handled by Apple or Google; we never see your card.
• Usage statistics: which features are used (for example “a drawing was sent”), never what you wrote or drew. You can turn this off in Settings > Privacy.

Why

To run the app for the two of you, to deliver notifications and keep widgets fresh, to manage your subscription, and to understand how the app is used so we can improve it. We don’t sell your data and we don’t show ads.

Who processes it for us

Supabase (hosting, in the United States), Apple and Google (notifications and payments), RevenueCat (subscriptions), PostHog (usage statistics, in the European Union), Open-Meteo (city search during sign-up). They act on our instructions only.

How long we keep it

As long as you use the app. If you leave the relationship, your shared album is kept 30 days (so you can reconnect), then deleted for good, files included. If you delete your account, your profile and everything you wrote are deleted right away; the shared album closes for your partner too, and what is left of it (their part, and the photo files) is deleted within 30 days. Reports are kept for as long as we need to act on them, one year at most.

Your rights

You can download everything you can see in the app, for free, from Settings > Download our data. You can correct your profile at any time, and delete your account from Settings. You can also write to us at ved.eliote-elleb@tcatnoc to access, correct or delete your data, or to object to its use. If you’re in the EU, you can complain to your data protection authority.

Children

Loveko is not meant for children under 13.

Contact

Loveko is published by Belle Etoile Labs LLC, 30 N Gould St, STE R, Sheridan, WY 82801, United States. Email: ved.eliote-elleb@tcatnoc. We’ll tell you in the app before any important change to this policy.